alaska airlines customer service agent interview

The ability to legally work in the United States. In most cases a skirt or slacks plus a blouse and pumps or flats should work for women.

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Blythe P Hired at Alaska Airlines Great service.

. Indeeds survey asked over 148 respondents whether they felt that their interview at Alaska Airlines was a fair assessment of their skills. Passenger Service Agent Interview. Make sure to familiarize yourself with the details of the position before meeting with personnel.

Making seat and meal selections and trouble-shooting connecting flights. Glassdoor users rated their interview experience at Alaska Airlines as 680 positive with a difficulty rating score of 298 out of 5 where 5 is the highest level of difficulty. New hires learn how to keep customers safe in an unexpected situation says Megan Brown a member of the flight attendant training team.

Alaska Airlines Customer Service Agents CSAs Check-in passengers from around the world handle baggage from suitcases to surfboards make gate announcements and answer a lot of questions. You should dress for an interview at an airport in a style that falls between formal and business casual. Its how you set the best examples of good customer service.

When asked in an Indeed survey about the difficulty of their interview at Alaska Airlines most respondents said it was medium. Choose three positive words and. Alaska Airlines is a very good company to work for with great benefits for their employees.

For men slacks and a pressed dress shirt plus shoes and not sneakers should work. Our goal is to always provide safe reliable transportation for a reasonable price along with the caring friendly and professional service that we are known for. The job description states.

An airline customer service representative may work in a variety of capacities depending on the specific assignment. They learn a variety of skills ranging from. Flight benefits ability to rearrange work schedule most of my peers.

Customer Service Agent CSA Current Employee - SeaTac WA - August 10 2021. I did the video interview over the weekend and got a call the following Monday to do the phone interview on Thursday. I was hoping someone that has been through it can tell me what the interview process is like for CSAs or questions that get asked.

Be able to reach 80 vertical inches approx. While most interviews start off with general questions that. This research shows employers the candidates investment in the company.

The Customer Service Agent interacts with customers in a courteous efficient friendly and professional manner skill required. Mandatory overtime a few of my peers a few abusive passengers stressful flights understaffed frequently. Visit the airlines website to read up on its history and core values as well.

I interviewed at Alaska Airlines Sacramento CA in Jul 2017. 2 years of customer service experience. Horizon Air -Santa Rosa California.

A practice cabin is used to help trainees learn evacuation and service routines. The airline encourages repeat customers with experiential offers like the Alaska Lounge frequent flier miles and an airline credit card that lets you rack up points. High school diploma or GED.

According to our research hiring managers at Alaska Airlines ask soft skills interview questions 21x more than at other companies. Customer Service Agent Interview. Hello all I have a job interview tomorrow and its my first with AKAIR.

Thank you for being our guest. I fly to the west. Conversations in Alaska Airlines interviews typically reflect the responsibilities of the job.

Describe yourself in 3 words. Interview for Customer Service Agent. This helps the applicants to schedule a proper interview with Alaska Airlines so that they can secure suitable.

Applied online after two days i received an email inviting me to do the video interview. The growth of the company has been exponential since the tragedy of 911. Work exclusively with our cargo planes to get lifes essentials and important deliveries to communities where we fly.

This is the place to post anything and everything related to Alaska Airlines. Candidates interviewing for Flight Attendant and Reservation Sales Agent rated their interviews as the hardest whereas interviews for Customer Service Representative. The customer service agents are also responsible for the check-in processes.

Promotes and sells air travel to the traveling public or freight forwarders. Alaska Airlines Cargo Agents. Created Sep 7 2013.

For example customer service agents who work with online or phone customers are tasked with helping customers find the most affordable convenient flights. This may seem like a dumb question but are Alaska Airlines miles only redeemable on Alaska Airlines flights. This question lets the interviewer know how well you think on your feet and how great your customer service skills are.

Must be 21 years of age. Alaska Airlines Customer Service Agent Job Description Responsible for assisting customers with travel needs such as answering inquiries ticketing checking-in passengers and boarding flights in a fast-paced environment. Here is a list of the requirements for Delta Airlines according to Alaska Airlines.

Alaska Airlines also hire active-duty members in military service. Alaska Airlines -San Francisco California Ramp Customer Service Agent Full-Time 18HR 2K Hiring Bonus. The doors windows seat belts and cabinets are all fully functioning.

Must be fluent in English. They encourage and reward customer loyalty. After interviewing at Alaska Airlines 76 of 174 respondents.

Customer Service Agent - Central Baggage Warehouse Call Center. Describe a time you went above and beyond for a customer top question. Talk about what stood out to you as a passenger and ideally how youd use that experience to provide a great customer experience to your passengers as a flight attendant.

The airline travel industry is ever changing and being a customer service agent is like being the first soldier into battle. This section of our website outlines some of the ways we intend to meet this commitment every day. Entry-level jobs in Alaska Airlines have a greater chance of career advancement.

Apr 09 2022 Interview Info Interview Questions Answers Sim Scenario Pilot Pay All. Read 123 Interview Experiences for Alaska Airlines from other Pilots. Suppose you are on an American Airlines Customer Service Interview.

Im really excited and always wanted to work customer agent because of the changes and environment. Help Reddit coins Reddit premium.

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